Fair Use Policy

Fair Use Policy on gTalk®Pinless Package Deals for Unlimited Calling Plans

This Fair Use Policy ("Policy") of gTalk® Pinless service ‘package deals’ is a guide for its customers to understand the intended and permissible uses of the service, and to prevent exploitation, fraud, and abuse of its unlimited calling plans and features. This Policy is based upon relevant provisions in our Terms of Service and is applicable to all our package deal services.

Normal, Fair Residential Use

gTalk® Pinless service unlimited package deals are intended for use by a single family home and is not intended for multi-family use. It is designed to process and deliver traffic profiles and utilization levels of our typical residential customers' calling patterns (referred here as "normal" residential use). "Unlimited" refers to that type and level of usage. "Typical" refers to the calling patterns of at least 95% of our customers on a particular unlimited package deal.

Impermissible Use(s)

gTalk® Pinless may determine that abnormal, unreasonable or impermissible usage is occurring when compared to typical customers on the same calling plan, and may take appropriate steps described below to enforce this policy.

Over 95% of gTalk® Pinless unlimited calling package customers use maximum 2000 minutes per month for calls to a particular country when ‘call from’ is limited to one registered phone number and  2500 minutes per month when call from is limited to two registered phone numbers.  A customer's aggregate usage may be considered outside of normal use if it exceeds 2000 and 2500 minutes to a particular country when call from is limited to one and two registered phone numbers respectively.

 For Lawful and Appropriate Purposes Only; gTalk® Pinless Services Rights

You may not use our service in any way that is illegal, fraudulent, improper or inappropriate.. We may assess abnormal usage based on comparisons to the usage patterns and levels of our other customers on the same plan(s). If we determine that you are engaging in abnormal or impermissible usage, we will use commercially reasonable efforts to inform you and may provide you with the opportunity to correct the improper usage.


gTalk® Pinless reserves the right to change this Policy at any time. Changes shall become effective when a revised Policy is posted to gTalk® Pinless websites (www.gtalk.us).